Changenow Things To Know Before You Buy

Changenow Things To Know Before You Buy

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Of course, you may. There are plenty of necessities from our fiat order company, Simplex: your pre-paid card have to be suitable for international transactions; it have to be enrolled for the 3DSecure software; your pre-paid card issuer have to permit copyright-linked transactions.

If these measures do not enable, be sure to Speak to our help at: [electronic mail safeguarded] or use this url. We will get back again to you as quickly as possible.

If these techniques never support, make sure you Call our assistance at: [electronic mail safeguarded] or use this url. We will get back again to you personally right away.

For particular pairs, more details will likely be displayed in The grey notification boxes previously mentioned the confirmation button. We urge you to concentrate to these kinds of notifications to be certain your exchange is processed devoid of challenge.

Hence, if a purchaser’s money are suspected of unlawful things to do, the KYC procedure will probably be a little bit different – in that scenario, our aid team will Permit you recognize.

DDoS assaults. Sadly, these kinds of difficulties occur every so often, but we're always pleased to assist you and resolve any problems;

Immediately after ChangeNOW has acquired the confirmation of you having passed the KYC method from SumSub, the exchange is concluded, and the exchanged money are then despatched to the desired receiver wallet deal with.

ChangeNOW strives to safeguard our customers from any kind of scams and fraudulent activities from the copyright environment and complies to all guidelines and restrictions present at the moment, and one of many approaches that enables us to do so could be the KYC/AML procedure.

When you've picked the Fastened Fee stream, you make an exchange and create a deposit. You have 20 minutes to deposit your exchange cash; for the duration of that time, we promise that the speed is not going to adjust in almost any way. You are going to receive the exact sum that was exhibited to you.

DDoS assaults. However, these types of problems transpire occasionally, but we are generally happy that may help you and fix any issues;

Kindly Be aware that we can return frozen resources only for every request of the Law Enforcement Authority. The request should have a transparent intent to return the money and also have the details about the transaction in issue.

Every single KYC scenario is taken care of independently. If a specific shopper is eligible with the kantorbola treatment considering that their transaction were marked as suspicious, they'll Possess a Distinctive status update within the exchange web site along with a Validate button; the button will result in our KYC supplier SumSub’s verification Device.

In the event a consumer doesn’t desire to disclose their identity for specified causes and refuses to deliver the documents, the KYC/AML course of action is considered failed and also the deposited resources are then refunded on the tackle (or addresses) the deposit was made out of, subtracting the community charges, in 24 hours.

There is not any higher Restrict for copyright exchanges on ChangeNOW. Even so, you will find lessen limitations: They are really various for every coin and range from ~$1.